"I am greatly appreciative for all the work I accomplished with you. I will also highly recommend you to others. Thank you for all your work with me. I would not be able to make a decision like this without your counsel and tools you have helped my develop." ---T.R.

Welcome New Client!

Dear New Client,

Welcome to my practice! Talking with you gave me insight into your concerns. I agreed to see you because I believe that I can help you to improve the situation you described.

To quickly and efficiently serve you, I have automated my practice. Complete the five simple tasks below to enhance your experience while working with me clinically and administratively. Scroll down for information on how to schedule appointments, download paperwork, and get directions to my office.

If you don't see the appointment time you are looking for, place yourself on the waiting list or check back later. My schedule is always evolving as it is open to my clients and the public alike.

Thanks for choosing Joyful Life Institute, Inc. I look forward to meeting with you at the time you schedule.



Michelle J. Richards, Ph.D.

Joyful Life Institute, Inc



P.S. If this is a life threatening situation DO NOT register on this website. Instead, call 911 or go to your nearest Emergency Room.

Step One


Use this menu if you are already on the waiting list or need to change your first or future appointment.

Click on the button or the log on image above to log in to your account on the online calendar. Then come back to this page.


While logged in to the calendar, you can perform the actions below in your online account.

Step Two


Now you are ready to schedule your future sessions.




Face-to-face appointments will last 45 minutes. Schedule the appoinment at 9:00am, 10:00am, 10:15am, 11:00am, 11:30am, 12:00pm, 1:00pm, 1:15pm, 2:00pm, 2:15pm, 3:00pm, 3:30pm, or 4:45pm.


Set, view or re-schedule my appointments   Set, view or reschedule appointments
Update my contact or insurance information   Update contact or insurance information
Complete my biographical information form   Complete a biographical information form
I want to send a secure message to Dr. Richards   Send a secure message to Dr. Richards
View or pay my online statement   View or pay online statement

Go back the schedule by any of the following methods:

1. clicking on the "Set, View, or Reschedule Appointment" button above or in you account.

2. clicking on the "Schedule Your First Session" button above.

3. clicking the blue button in the upper or lower right hand corner of any webpage on this site.


Return to this page once you have scheduled your appointment.



Please do not choose this option if your situation is urgent or life-threatening. Call your insurance for a referral or call 911.


To place your name on the waiting list, register on the online calendar. Be sure to complete the insurance information.


Then send a Secure Email Message to Dr. Richards with your request to be placed on the waiting list. Be sure to include the following information: If more than one participant, what is the relationshp of the participants? When will you be available to be seen?


Note that Dr. Richards doesn't accept BCBS insurance but can provide you with a superbill to aid in your filing for insurance reimbursment if you have out of network benefits. Also, note that if you desire an appointment for 5 pm and after, those are in high demand and can take several weeks if not months to be scheduled.


You may also visit the online calendar periodically to see if your desired appointment time is available.


You will be contacted, for a free phone consultation when an appointment matches your availability.

Step Three

Click the button above to get the 'new client forms.'




Open, download, and print the following links for all participants. "Agreement," "Assessment,” “Privacy,” and "Payment."


DO NOT click on minor forms unless a family member is under 18 years old.


Complete the "Agreement," "Assessemnt," and "Payement."


Bring this paperwork to your first appointment. Alternatively, plan to stay an additional 15 to 30 minutes to complete this paperwork after the computerized assessment.


Step Four



We are located west of I 35E North between Old Orchard and Garden Ridge on Main Street (FM 1171), Lewisville. The landmark is the KFC.


Once you turn on Kathryn Drive, turn left into the 2nd parking lot after the Baha'i Faith Center. The entrance to the one story brick building will be on your left.  We are in Suite 400. 


Step Five

Attend Session

Come to session 30 minutes early if you have not completed the paperwork thouroughly. Or come 15 minutes early if the paperwork is completed.


Bring your driver's license, insurance card, and form of payment (Remember: Check with your insurance for the amount of your copay, coinsurance, or deductible).


Cash, checks, and credit cards are accepted with the exception of American Express.

© 2006-2017 Joyful Life Institute, Inc.

All Rights Reserved.

Dr. Richards is now accepting clients on her waiting list.


Please follow the simple instructions below to put yourself on the waiting list.


You will be called as soon as there is an opening that matches your availability presents itself.



The office is closed until  Wednesday, December 8, 2015.

To schedule or upate an appointment, click on the "Schedule Now" button, "Webchat" button (during business hours), or leave a vm that will be returned when the office reopens.


For emergencies, call 911 or go to the ER.


For urgent clinical issues, leave a message  marked urgent or call the MHMR Crisis Hotline 800-762-0157.



We are now accepting new clients for the waiting list. Go to the "Free Phone Consultation" tab for more information.